Privacy Policy

1. Introduction

VSLStudio Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video sales letter production platform.

By using VSLStudio Pro, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing details processed securely through our payment providers
• Content: Sales copy, scripts, and other materials you upload for video production
• Communications: Messages you send to our support team

2.2 Information Collected Automatically

• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and pages viewed
• Cookies: Small data files stored on your device (see Cookie Policy below)

2.3 AI/ML Data Processing

Our platform uses artificial intelligence and machine learning to analyze your sales copy and generate video content. Your content is processed to provide our services but is not used to train our AI models without your explicit consent. Generated assets are stored securely and associated only with your account.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your video production requests
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform (cloud hosting, payment processing, AI services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. After account deletion:

• Account data is deleted within 30 days
• Generated video assets are deleted within 90 days
• Backup copies may persist for up to 180 days for disaster recovery
• Anonymized analytics data may be retained indefinitely

6. Your Rights

6.1 All Users

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications

6.2 GDPR Rights (EU/EEA Users)

If you are in the European Union or European Economic Area, you have additional rights:

• Right to object to processing
• Right to restrict processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

6.3 CCPA Rights (California Users)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information (we do not sell data)
• Right to equal service and price

7. Cookie Policy

We use cookies and similar tracking technologies to:

• Essential Cookies: Required for the platform to function (authentication, security)
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

8. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure cloud infrastructure with SOC 2 compliance

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your data during international transfers.

10. Children's Privacy

VSLStudio Pro is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of VSLStudio Pro after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: